Class Rescheduling & Cancellation Policy (Effective March 2nd, 2026)

We understand that plans can change. Because class sizes are limited and materials are prepared in advance, the following policies apply to all bookings.

Rescheduling

7 days or more prior to class: Reschedule at no charge.
Within 7 days of class: $100 transfer fee applies.
Within 48 hours of class: $200 transfer fee applies.

Rescheduled classes are subject to availability.

If you are unable to attend and rescheduling is not possible, you are welcome to send someone in your place. Please notify us in advance with the replacement participant’s name and contact information.

Cancellations

More than 7 days prior to class: 75% refund of total payment.
Within 7 days of class: 50% refund of total payment.
No call / no show: Full payment is forfeited.

By booking a class, you acknowledge and agree to the terms outlined above.

Knife Warranty Policy

At Hemker Blacksmithing, every knife is handcrafted and built for performance. I stand behind the materials and workmanship of each piece.

Lifetime Workmanship Warranty

All knives are warranted to the original owner against defects in materials and workmanship for the lifetime of the knife.

This includes:

Structural defects in the blade
Heat treat failures under normal use
Handle construction failures not caused by abuse
Guard or hardware failures due to craftsmanship

If a defect is determined to be due to workmanship or material error, the knife will be repaired or replaced at my discretion at no cost to the original owner.

What Is Not Covered

This warranty does not cover:

Normal wear and cosmetic changes (scratches, patina, minor surface rust)
Edge dulling from regular use
Damage caused by misuse, abuse, or improper care
Chipping or breakage from prying, throwing, batoning (unless designed for it), or other unintended use
Rust resulting from neglect
Modifications or sharpening performed by a third party

Hand-forged blades may show minor cosmetic variations — these are part of the handcrafted nature and not considered defects.

Maintenance & Service

I offer lifetime maintenance services, including:

Sharpening
Edge repair
Handle refinishing
General inspection and tune-up

Customer is responsible for shipping costs unless the issue falls under a confirmed warranty defect.

How to Make a Warranty Claim

Contact me directly with photos and a description of the issue.
If the knife needs to be inspected, you will receive shipping instructions.
Once evaluated, I will determine repair, replacement, or service options.

Important Notes

Warranty applies to the original owner only and is non-transferable.
Proof of purchase may be required.
Final determination of misuse vs. defect is at my discretion.